Italian-Speaking Video Streaming Customer Experts

Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Italian language skills!

Grab the opportunity to work with a top subscription streaming service for films and television series, while working for TP, a Best Place to Work Multinational Company.

As a customer service representative in our Italian customer support team, you will be delivering world-class customer experience to the subscribers of a top streaming service.  

What you will do

• Communicate through chat & phone with subscribers
• Answer how-to questions about payments
• Troubleshoot streaming and content issues
• Assist subscribers with how-to questions & navigating on the given application

Qualifications:

• Excellent language skills in Italian
• Good knowledge of English language (B2+ level)
• Great communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Work experience in customer support/ assistance will be considered as an advantage

What we offer:

• Competitive monthly salary (14 salaries per year)
• Refer-A-Friend: Bring your friends and receive great bonuses!
• Health care benefits and numerous other discounts
• Full training by certified instructors
• Professional growth & development opportunities
• Special events as well as community & social responsibility initiatives
• Free online Greek language courses
• State-of-the-art premises, providing a great working environment with relaxing break areas
• The opportunity to Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.  For these reasons, we invite you to join Us!